Terms Of Services

The visitors are cautioned to read all the terms and conditions under which they can access the ETV Bharat Infotainment Portals. Only visitors agreeing for these terms may access the site for accessing infotainment content or for availing any of the free or paid services offered by the site and/or its partners/ affiliates/ advertisers/ franchisees/ agents/ agencies etc.

IF YOU DO NOT AGREE TO ANY OF THESE TERMS, YOU ARE ADVISED NOT TO FURTHER ACCESS THE SITE OR REGISTER FOR SUBSCRIBERSHIP.

This is a legal agreement (“Agreement”) between the visitor/Subscriber , and ETV BHARAT- A Division of Ushodaya Enterprises Private Limited, hereinafter referred to as UEPL, the owner and operator of the mobile app and website: www.etvbharat.com and/or such other web site that may be periodically linked either to this web address or to the home page of ETV BHARAT portal, hereinafter referred jointly and severally as the site.

Access to the site cannot be had unless and until these terms and conditions are read and consented to.

1. Use and access :

a. This site is primarily intended to disseminate news, views and opinions and current affairs.

b. The services offered by the site and/or its partners/ affiliates/ advertisers/ franchisees/ agents/ agencies etc. may be accessed and/or used generally by any intending party, irrespective of region, religion, language, caste, creed, community, race, location, etc. but subject to the terms and conditions of this agreement.

c. The visitors/ users/ Subscribers must be majors and should be capable of contracting as per law of the land, where they access the portals.

d. They must also submit and subject themselves to the laws of India and to the jurisdiction of law courts at Hyderabad, Andhra Pradesh, India, for resolution of any dispute arising out of any eventuality related and/or attributable to the information posted in the site or URLs linked to this site.

e. The users / subscribers shall agree for all such modifications, alterations, deletions, additions to the content or material or lay-out or get-up or colour scheme or features or advertisements that may be made to the site at the discretion of UEPL.

2. SUBSCRIPTION:

User will be able to view all the content in app, completely free for the period of three months from the date of registration in app. Log in is permissible only through the registered mobile number with one time password generated at the time of registration .The user will be able to view all content including the premium paid content of the app . This free access to complete content ends with the limitation of 90 days and from 91st day onwards, he or she can view only the content marked as free and he is prompted to subscribe for either of below stated subscription packs.

NEWS PACK: In this plan ,the user can opt for monthly, quarterly, half yearly and yearly plan. User has to subscribe to a plan where he will be allowed to have access to the News in detail plus the free available content.

User will be navigated to subscription on below actions mentioned in the app :

From Profile Menu, user can navigate to subscription page.

If user clicks on any premium content before he or she subscribes the app, Subscription option will be prompted.

If user clicks on watch offline then user will be navigated to Subscription page. Once the subscription ends, users offline videos will be deleted after 2 days.

Device based subscription : Individual subscriber can have simultaneous log in – in three multiple devices for viewing any of the above stated Subscription packs ; While having logged in at three devices, if user tries to sign in simultaneously with same log in id at fourth device, the device will forcefully logout the user from first device. Session id will be used to identify the number of devices currently in use.

Subscription Flow for first time :

When the user purchases subscription, he will be directed to Billdesk payment gateway. Billdesk handles all checkout details. Once the user subscribes to any product within the trial period, his subscription begins immediately but he won’t be billed until the free trial period of three months is over. After free trial period expires, user will be charged for the purchased product. It is handled from the Server end.

User can renew subscription at any time using “Extend Subscription” option in subscription detail page. Tapping “Extend Subscription” will allow user to buy new product, which will extend the current subscription plan. For example, if the user has subscribed for monthly plan from 17th Apr to 16th May. Now if the user renews his subscription for quarterly plan, his subscription will extend to 18th August.

After subscribing to the product, details of currently chosen plan, next billing date and expiry date would be displayed in subscription detail page.

Renewal flow :

a. In Android, user will have subscription, which is automatically renewed. Subscription will elapse after subscription period ends and user will have to buy a new subscription.

b. The user will be notified of the subscription expiry in home screen on app launch, before “n” number of days from the expiry date. Notification will be provided with OK and Cancel buttons. Tapping OK will redirect the user to subscription page from where he can purchase the product, tapping on Cancel will skip the notification and redirect the user back to home screen. Here ‘n’ value is provided from CMS end and it is configurable.

Once subscription period expires, “You are not subscribed” is shown with blank chosen plan, billing date and expiry date will be displayed. And users have to purchase a new product from subscription detail page.

c. After expiry date, tapping on premium content will display notification to purchase the subscription product.

d. The subscriber shall not alter or delete any material that is displayed on the portal nor shall the subscriber do or caused to be done anything that may damage the material posted on the portal or that may jeopardize any system or device attached or connected to the portal or the server of Ushodaya Enterprises Private Limited .

e. The subscriber who does or cause to be done any objectionable/illegal act shall render himself/herself liable for all legal consequences thereto and shall also be liable to indemnify UEPL against any costs and consequences arising out of such objectionable / illegal acts of the subscriber to third parties.

3. PROFILE:

a. A profile of a subscriber is created by filling up the application online.

b. Subscriber may upload his/her photograph or a video clipping, subject to technical feasibility.

4. UPLOADING/POSTING OF MATERIAL:

a. Only the absolute owners of photos, data, profiles or any other text or video material can upload the same to the site. Others cannot upload or submit material for display on the site.

b. The person uploading/submitting material to the site is presumed to be the owner of such material and that such owner has placed/uploaded/submitted/made available under an assurance and undertaking and warranty that he/she is the owner of the material placed/ uploaded/ submitted/made available and with a further irrevocable right/authorization in favour of UEPL to display the material on the site without any obligation whatsoever on the part of UEPL or on such other persons authorised by UEPL either expressly or impliedly, to pay any remuneration, royalty, license fee etc. and such right/ authorization shall be without any territorial and time restrictions.

c. It shall be the ultimate responsibility and liability of the subscriber for anything that is posted or uploaded on the portal with his/her user id. UEPL shall be obliged under law to furnish the information to the concerned authorities, relating to any subscriber under whose user id any objectionable content is posted on the website or if any objectionable act is committed using the user id of a subscriber.

d. The subscriber shall not post any defamatory, offensive, excessive, exaggerated, false, malafide, inaccurate, erroneous, blasphemous, obscene, profane, pirated, offensive, salacious, ghastly, indecent, racial or illegal material on the site.

e. The visitors or subscriber shall not send abusive, threatening, coercive, harassing, indecent, obscene mails.

f. No advertisement can be made on the site of any product or service or no offer of any sale of goods or services can be made without the prior consent of UEPL.

g. The Subscribers shall not submit or upload any material, which impinges upon or infringes the intellectual property rights of third parties. There shall be an implied assurance and undertaking from the Subscribers about the ownership, genuineness and originality of all the information, photographs profiles or other material submitted and/or uploaded on the site.

5. DEACTIVATION OF PROFILE:

a. Profile of a subscriber will be automatically deleted if it is not active for 6 months.

b. Profile of a paid Subscriber will be automatically deactivated if not renewed before expiry.

6. CANCELLATION OF SUBSCRIBERSHIP:

a. UEPL reserves unfettered right to cancel any subscription at any stage, without assigning any reason whatsoever. The Subscriber who thus forfeits the Subscribership shall not have any claim whatsoever either for the refund of Subscribership fee paid if any or any material given or any information furnished to UEPL.

b. A subscription will automatically be cancelled if any abusive, obscene or sexually oriented message/s or photo/s or video/s are sent by any Subscriber to other Subscribers or if such material is added to any profile. Such Subscribers shall not be entitled for any compensation from Ushodaya Enterprises Private Limited.

7. TERMINATION OF AGREEMENT:

This agreement can be terminated by either of the parties at any time, for any reason without notice to the other party. This right is without prejudice to the right of UEPL to suspend or terminate the access of the Subscriber to the site without notice for any breach of this Agreement.

8. SCHEMES:

UEPL offers periodically, different types of schemes on the site, for the convenience of all the Subscribers, each with their own distinct benefits. UEPL reserves the right to modify, amend, alter, change or discontinue the schemes at their absolute discretion. Subscribers are advised to refer Subscribership plans for current schemes.

9. OWNERSHIP:

a. This site is owned and operated by Ushodaya Enterprises Private Limited , a Company in Ramoji Group. The Company hereby reserves the right to change or discontinue any service, feature, offer, gift, contest, design, layout, content, platform, equipment, systems, programme, software needed for the access or use of the site including Subscriber’s area.

b. UEPL reserves their right to make such modifications, alterations, deletions, additions to the content or material or lay-out or get-up or colour scheme or features or advertisements, from time to time.

c. UEPL also reserves all their right to upgrade or down grade the technology or platforms deployed by them in the portal and the subscribers shall have no objection for any such up-gradation and down-gradation of technology or change of platforms or deployment of new technology.

10. DUTIES AND OBLIGATIONS OF VISITORS AND SUBSCRIBERS:

a. The Subscribers shall furnish truthful, authentic, genuine, relevant, valid, correct, current, fair information for being displayed or posted on the site.

b. The Subscribers shall provide proof as may be required by UEPL to substantiate the information furnished.

c. Every Subscriber impliedly undertakes personal responsibility and liability as to the correctness, authenticity, genuineness of the information furnished for display on site.

d. The onus of proving the correctness of information furnished and/or displayed on the site lies on the concerned Subscribers.

e. The onus of proving that the information is wrong lies on the Subscribers /third parties asserting, relying on/using the information.

f. It shall be the duty of the visitors and Subscribers seeking alliance from the Subscribers whose profiles are displayed on site to cause thorough enquiry and cross-check the correctness, authenticity, currency, genuineness of the information displayed on the site and take adequate precautions on their own before finalising the alliance.

g. The Subscribers availing online chat facility shall not misuse or misbehave with other Subscribers.

h. The Subscribers or non-Subscribers seeking alliance with Subscribers of EPP are advised to make independent verification of all credentials of the Subscribers, including verification of medical history and other antecedents. UEPL shall not be responsible or liable for any misrepresentation or falsity of information on the site.

11. ERRORS AND DISCREPANCIES :

While UEPL takes every care and caution to maintain the site free of errors and discrepancies, it is possible for some mistakes to creep into the site by inadvertence, oversight, human error, innocence and honest belief in the information in good faith. UEPL shall not be liable in respect of innocent dissemination of such information and the liability of UEPL is limited to removal of such errors and discrepancies from the site. Subscribers and visitors may bring any such discrepancies to the notice of UEPL with reasonable proof for necessary action.

12. INTELLECTUAL PROPERTY RIGHTS :

The intellectual property rights in the site like Trademarks, copyright in artistic works, photographs, creative, graphics, layout, design, text, video, audio etc shall exclusively vest in UEPL. Any violation of such Intellectual Property Rights of UEPL by copying, publishing, distributing, modifying, transferring, altering, imposing, defacing shall be punishable under Law, including Copyright laws. UEPL sources material and photographs from reputed agencies on agreement of non-commercial use and non-distribution of the material and photographs. The Subscribers are advised not to down load any images or material from ETV Bharat Portal and any use of the images down loaded from ETV Bharat portal shall amount to infringement of copyright of the owner of the photographs and shall entail penal consequences. The Intellectual Property rights in various trademarks, logos, photographs, text and other material posted on ETV Bharat Portal and any use of the same by the subscribers for whatever purpose would infringe upon the Intellectual Property Rights of the owners of the material including Ushodaya Enterprises Private Limited. Subscribers are cautioned against use of any intellectual property down loaded from ETV Bharat Portal.

13. Copying, storage, transmission, circulation of any information including photographs, profiles, code numbers, Subscribership numbers, addresses, etc displayed on the site, is strictly prohibited.

15. The Subscribers/visitors shall be solely responsible and liable for all the consequences arising out of any infringement of copyrights, proprietary rights including but not limited to damages, attorney fees and expenses.

16. ADVERTISEMENTS:

a. UEPL publishes advertisements on the ETV Bharat Digital platform on “as is where is” basis. UEPL shall not endorse any products or services, advertised on ETV Bharat Portal nor do they vouch about the quality, quantity, utility of the product/services, advertised on ETV Bharat Portal, the users / consumers are advised to cross-verify the genuineness, quality, quantity, utility and other attributes of the products / services advertised on ETV Bharat Portal.

b. UEPL shall not undertake any responsibility for display of any erroneous or unauthorized material or information on the site and the liability of UEPL in case of any such display shall be limited to the removal of such information or material from the site and providing the details of the Subscribership account from where the offending information or material is found to have been uploaded to the site as per the records of UEPL.

c. UEPL shall be at liberty to run/display advertisements in ETV Bharat Portal in various forms, namely pop-ups, scrolls, tickers, buttons, paid links, ear panels, banner ads etc. The subscriber shall not have objection for running all such advertisements on ETV Bharat Portal.

d. UEPL may distribute mail ids of the subscribers to their sister concerns for promotional activity. The subscribers by default are construed to have agreed for distribution of their mail ids to the sister concerns of UEPL only for promotional purpose. The subscribers are however at liberty to advise appropriately to the concerned, if they do not desire to receive the promotional material, by opting out of the direct mailers.

17. The Subscribership / access to the site is available subject to the condition that the site is accessed/used at the sole risk of the Subscriber/visitor. UEPL cannot and does not guarantee about the availability of connection to the site, the services, and facilities nor does it assure any accuracy, quality, quantity, genuineness and promptness of any of the services offered on the site.

18. While every endeavour is made to make the site free of any bugs, errors, viruses, failures, delay in transmission etc. UEPL does not guarantee that the site or any of the services offered would be free of bugs, errors, viruses, failures and UEPL does not accept any responsibility or liability for any such bugs, errors, viruses, failures delay in transmission etc. in the site.

19. UEPL reserves the right to make such additions, alterations, modifications, insertions, improvements to the site for the betterment and quality enhancement of the material displayed on the site. The Subscribers shall also agree for such modifications to the material for compatibility with the technological advancement and shall, without demur, agree for any changes that may be required to be made at the discretion of UEPL and also provide such information or material that may required for updation or upgradation of the site in view of any technological advancement.

20. INDEMNITY:

a. The Subscribers shall indemnify UEPL against any claims by third parties against UEPL in respect of any material posted by them on the site or any claim made by them in the profile.

b. The Subscribers shall indemnify UEPL against any claims by third parties in respect of infringements of any Intellectual Property Rights in respect of and/or in relation to any material posted by them on the site.

21. DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY:

a. This site is provided by UEPL on an “as is” and “as available” basis. UEPL makes no representations or warranties of any kind, express or implied, as to the operation of this site or the authenticity of the information, content, materials, or products included on this site. The visitor/Subscriber expressly agrees that his/her use of this site is at his/her sole risk.

b. UEPL does not warrant that this site, its servers, or e-mail sent from this site are free of viruses or other harmful components. UEPL will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

c. UEPL does not give any warranty whatsoever either express or implied, for any advertisement material displayed on the site as to the quality, quantity, utility, originality, genuineness, legality, punctuality of any goods or services offered by UEPL or its agents, business affiliates, associates, agencies, franchisees etc. UEPL also does not give any warranty whatsoever either express or implied, of any disruption, interruption, breakdown of the site or services offered by UEPL or its agents, business affiliates, associates, agencies, franchisees etc.

d. UEPL shall not be liable for any damages to any Subscribers or visitors or users or third parties for any injury or damage or hardship sustained by them on account of any error, failure, discrepancy, defect, shortfall, misdescription ; any bugs, errors, viruses, failures delay in transmission etc in the site; any defamatory, offensive, excessive, exaggerated, false, malafide, inaccurate, erroneous, blasphemous, obscene, profane, pirated, offensive, salacious, ghastly, indecent, racial or illegal material on the site. The Subscribers / visitors/users of the site specifically agree to this and discharge UEPL from any liability whatsoever for the said acts.

e. None of the staff or directors or officers or employees or agents of UEPL shall be liable in any manner whatsoever, for any of the claims of a Subscriber for any loss, damage, costs, expenses sustained or likely to be sustained by him/her, by the use and access of the site.

Terms & Conditions – Citizen Journalism

All images, articles, stories, information, news, views, incidents, occurrences etc. and any predictions, horoscopes, information that may be posted or displayed on the site are purely that of the respective authors. Subscribers/ visitors/users are requested to crosscheck the information from sources that are most reliable and trusted in their personal opinion. UEPL shall not be liable for any action, damages, indemnity, cost, expenses that the Subscribers/visitors/ users may have sustained or incurred from the use of such information.

a. UEPL shall not be responsible or liable for any inaccurate, false, excessive, outdated, irrelevant information displayed or posted on the site at the instance of a Subscriber.

b. UEPL shall not be responsible in any manner whatsoever for any errors, discrepancies, and falsities in the information furnished by the Subscribers and displayed on the site.

c. UEPL shall not in any manner be responsible for any infringement and Intellectual Property rights of any third parties by Subscribers.

d. All articles, stories, features, news, views and opinions, occurrences, incidents displayed on ETV Bharat Portal in either text or audio-video format are provided by field reporters, freelance contributors, or by various news agencies, or are written by respective authors and UEPL does not assume any responsibility or liability for any inaccuracy in any of the material posted on the website. The aggrieved parties are advised to address their grievances if any, to the concerned authority as indicated elsewhere in the portal. The Staff and Management, Directors of UEPL shall not be personally liable for any inaccuracy in the material posted on the website.

e. Horoscopes and predictions are sourced by UEPL from experts/professionals in the field. UEPL does not vouch for the accuracy of horoscopes and predictions, which are broadly indicative and may vary in individual cases. Individuals are advised to exercise caution in following the horoscope or predictions and are advised cross-check the same if necessary.

f. UEPL, their staff, employees, directors etc., shall not be liable for any inaccuracy in horoscope or prediction and for any consequent loss, damage, inconvenience caused to any member of the public by such horoscope or prediction.

g. Information relating to services like bus, train, flight are provided on best effort basis on the basis available information obtained by the staff of UEPL. Members of public is advised and cautioned to cross-check the information relating to the timings etc.

GRIEVANCE REDRESSAL

Any complaint relating to content on news portal www. etvbharat.com must be made within a reasonable time not exceeding 7 (seven) days from the date of the posting of the news on the portal to the following person appointed by the Company as the Grievance Officer under Rule 11(2)(a) of Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.

Y Kranti Kumar,

Ushodaya Enterprises Private Limited,

3rd Floor, Corporate Building,

Anazpur Village,

Ranga Reddy District – 501512,

Telangana State

Email id: grievance@etvbharat.com

ETV Bharat is the member of The Digital News Publishers Association (DNPA) which is a Self-Regulating Body (SRB) formed by Association of Digital Media Publishers under Rule 12

Monthly compliance report under Rule 18(3) on

grievances received and action taken thereon.

Month April 2023

S.NoNumber of grievances received during the month0
1.Number of Replies sent during the month0
2.Number of clippings deleted0
3.Number of apologies tendered0
4.Number of appeals filed before SRB0
5.Number of Orders /Directions received from SRB0
6.Number of appeals filed before IDC0
7.Number of Orders /Directions received from IDC0

Month May 2023

S.NoNumber of grievances received during the month4
1.Number of Replies sent during the month4
2.Number of clippings deleted0
3.Number of apologies tendered0
4.Number of appeals filed before SRB0
5.Number of Orders /Directions received from SRB0
6.Number of appeals filed before IDC0
7.Number of Orders /Directions received from IDC0

Month June 2023

S.NoNumber of grievances received during the month0
1.Number of Replies sent during the month0
2.Number of clippings deleted0
3.Number of apologies tendered0
4.Number of appeals filed before SRB0
5.Number of Orders /Directions received from SRB0
6.Number of appeals filed before IDC0
7.Number of Orders /Directions received from IDC0

Month July 2023

S.NoNumber of grievances received during the month1
1.Number of Replies sent during the month1
2.Number of clippings deleted0
3.Number of apologies tendered0
4.Number of appeals filed before SRB0
5.Number of Orders /Directions received from SRB0
6.Number of appeals filed before IDC0
7.Number of Orders /Directions received from IDC0

Month Aug 2023

S.NoNumber of grievances received during the month2
1.Number of Replies sent during the month2
2.Number of clippings deleted0
3.Number of apologies tendered0
4.Number of appeals filed before SRB0
5.Number of Orders /Directions received from SRB0
6.Number of appeals filed before IDC0
7.Number of Orders /Directions received from IDC0

Month Sept 2023

S.NoNumber of grievances received during the month1
1.Number of Replies sent during the month1
2.Number of clippings deleted0
3.Number of apologies tendered0
4.Number of appeals filed before SRB0
5.Number of Orders /Directions received from SRB0
6.Number of appeals filed before IDC0
7.Number of Orders /Directions received from IDC0

Month Oct 2023

S.NoNumber of grievances received during the month1
1.Number of Replies sent during the month1
2.Number of clippings deleted0
3.Number of apologies tendered0
4.Number of appeals filed before SRB0
5.Number of Orders /Directions received from SRB0
6.Number of appeals filed before IDC0
7.Number of Orders /Directions received from IDC0

Month Nov 2023

S.NoNumber of grievances received during the month1
1.Number of Replies sent during the month1
2.Number of clippings deleted0
3.Number of apologies tendered0
4.Number of appeals filed before SRB0
5.Number of Orders /Directions received from SRB0
6.Number of appeals filed before IDC0
7.Number of Orders /Directions received from IDC0

Month Dec 2023

S.NoNumber of grievances received during the month1
1.Number of Replies sent during the month1
2.Number of clippings deleted0
3.Number of apologies tendered0
4.Number of appeals filed before SRB0
5.Number of Orders /Directions received from SRB0
6.Number of appeals filed before IDC0
7.Number of Orders /Directions received from IDC0

Month Feb 2024

S.NoNumber of grievances received during the month0
1.Number of Replies sent during the month0
2.Number of clippings deleted0
3.Number of apologies tendered0
4.Number of appeals filed before SRB0
5.Number of Orders /Directions received from SRB0
6.Number of appeals filed before IDC0
7.Number of Orders /Directions received from IDC0

Month March 2024

S.NoNumber of grievances received during the month1
1.Number of Replies sent during the month1
2.Number of clippings deleted0
3.Number of apologies tendered0
4.Number of appeals filed before SRB0
5.Number of Orders /Directions received from SRB0
6.Number of appeals filed before IDC0
7.Number of Orders /Directions received from IDC0

Only courts at Hyderabad in the Indian State of Telangana shall exclusively have jurisdiction in case of any dispute or any legal proceedings.

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