ETV Bharat / health

Beyond the Paycheque: The New Metrics of a Happy Workplace

If your job is draining the joy from your soul, your body takes notes. Find out how to be happier at work.

Happy office goer
Workplace happiness has now become a full-fledged field of research (Getty Images)
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By ETV Bharat Health Team

Published : April 18, 2025 at 3:57 PM IST

5 Min Read

We spend about 90,000 hours of our lives at work. That’s more time than we’ll spend eating, driving, brushing our teeth, or complaining about our Wi-Fi. And if you're unlucky, most of those 90,000 hours are spent in meetings that could have been emails.

So it stands to reason that being happy (or at least not utterly miserable) at work matters... and science agrees. In fact, workplace happiness has now become a full-fledged field of research, with scientists, economists, and psychologists all poking around your 9-to-5 routine to understand how your job might be making you healthier or sicker.

Happiness Isn’t Fluff

Why does workplace happiness matter at all? For most of human history, “work” meant survival. You hunted, gathered, or told stories so you wouldn’t be eaten by wolves or excluded from the tribe. Joy was a bonus. But modern work is different. It's abstract. It's in documents, spreadsheets, code, and customer service calls. So why do we still care so deeply?

Happy office worker
Feeling valued, included, and respected triggers the release of dopamine and oxytocin (Getty Images)

Because, researchers say, the brain still treats work as tribal. Feeling valued, included, and respected triggers the release of dopamine and oxytocin (neurochemicals that signal safety and reward). Feeling ignored, undermined, or micromanaged lights up the same stress circuits as physical pain.

“Happiness at work” isn’t about putting up inspirational posters that say things like 'Teamwork Makes the Dream Work' or 'Dance Like No One’s Watching.' It’s a legitimate subject that encompasses job satisfaction, autonomy, meaning, social connection, and mental wellbeing. Research shows that workplace happiness has a measurable impact on cortisol levels, immune function, and even cardiovascular health. In one study, people in Indonesia who reported high job stress were more likely to suffer from high blood pressure, and were at higher risk of heart disease. In essence, your brain doesn’t clock in and out. If your job is draining the joy from your soul, your body takes notes.

The Science of a “Good Job”

Now, what actually makes people happy at work? It’s not just money. The Harvard Business Review reports that the three biggest drivers of workplace happiness are:

  • Feeling that your work has meaning
  • Having autonomy and control
  • Feeling connected to your coworkers

So yes, humans crave purpose, power, and pals. That’s what keeps us from quitting during Monday’s all-hands Zoom meeting. “I had two job offers but chose to go with a company that had a better work culture than pay package. My parents thought I am being stupid but my friends understood how important it is,” says 23-year-old MBA grad Zeenia Baloch from Mumbai.

Another fascinating study from the University of Warwick found that happy workers are 12% more productive. It’s as if the brain, when not busy daydreaming about quitting and opening a beach café, decides to cooperate with your deadlines.

Inspo from the Danes

If you ever need a country to feel vaguely jealous of, look to Denmark, which consistently ranks as having the happiest workers in the world. And not because they get free Lego. Danish workplaces are known for flexible hours, flat hierarchies, and a baffling cultural tradition called hygge, which translates loosely to “coziness, but make it existentially soothing.” Researchers have found that work-life balance is one of the biggest contributors to job satisfaction. You know, that mythical state where you actually stop checking emails after 6 pm and have hobbies that don’t involve binge-watching true crime.

Two female office execs
Happy employees are more productive (Getty Images)

Now for the flip side. Unhappy workplaces do more than ruin your mood. They literally damage your mental health. A year-long study from University of South Australia found that toxic workplaces increase the risk of depression by 300%. Prolonged work stress also leads to higher levels of inflammation, which is linked to everything from diabetes to dementia. “I got a case of sepsis out of nowhere. The condition is so serious that I was on the verge of losing one leg. It was in the recovery period that I learned by working with a psychotherapist that the toxic atmosphere at my previous company was the main trigger for sepsis. Of course, I quit my job as soon as I could, and I am so much healthier and happier now,” says 37-year-old marcomm manager Vijaya Rai from Kolkata.

Don’t get us started on burnout, which was formally recognized by the World Health Organization as an “occupational phenomenon” in 2019. Symptoms include emotional exhaustion, cynicism, and the inexplicable urge to scream into your keyboard!

So How Do We Get Happier at Work?

Short of moving to Copenhagen or launching your own farm in the mountains of Himachal, here’s what science says we can do to nudge our workplace happiness up a few notches:

  1. Seek Meaning Over Money: Studies show that people who feel their job contributes to something bigger than themselves are more satisfied—even if they earn less.
  2. Build Real Social Bonds: Have lunch with colleagues. Ask someone about their weekend. Yes, it sounds small. But these “weak ties” boost emotional resilience.
  3. Ask for Feedback (And Give It): Regular, constructive feedback increases your sense of agency and value.
  4. Redraw Boundaries: Check emails less. Step away from the laptop. Declare Sunday sacred. Your cortisol levels will thank you.
  5. Move Around: A short walk, even to the printer, releases endorphins. Sit less, stretch more.
  6. Do One Kind Thing at Work Each Day: Bring a colleague a cup of chai. Compliment someone’s slide deck. Acts of kindness are good for your serotonin (and theirs).

If all this sounds suspiciously soft, know this: top-performing companies now measure employee happiness as a KPI. Happy employees stay longer, produce more, fall sick less, and are just nicer to be around. Even government bodies are paying attention. The UK and Bhutan now track national well-being alongside GDP.

Maybe workplace happiness isn’t about chasing joy. Maybe it’s about noticing the little things: the colleague who always smiles, the warm sunlight by your desk, the project that makes you lose track of time.

(This article is part of the ETV Bharat Health Team's series health@work. Watch this section for more such health updates and tips)

Read more:

  1. Summer Survival Guide for Indian Offices, Smart Ways to Stay Cool at Work
  2. Dopamine décor: The Psychology Behind Joyful Spaces That Calm Your Mind
  3. Workplace Stress: Is Your Job Or Colleagues Making You Sick? It Is More Than Just A Bad Day At Work

We spend about 90,000 hours of our lives at work. That’s more time than we’ll spend eating, driving, brushing our teeth, or complaining about our Wi-Fi. And if you're unlucky, most of those 90,000 hours are spent in meetings that could have been emails.

So it stands to reason that being happy (or at least not utterly miserable) at work matters... and science agrees. In fact, workplace happiness has now become a full-fledged field of research, with scientists, economists, and psychologists all poking around your 9-to-5 routine to understand how your job might be making you healthier or sicker.

Happiness Isn’t Fluff

Why does workplace happiness matter at all? For most of human history, “work” meant survival. You hunted, gathered, or told stories so you wouldn’t be eaten by wolves or excluded from the tribe. Joy was a bonus. But modern work is different. It's abstract. It's in documents, spreadsheets, code, and customer service calls. So why do we still care so deeply?

Happy office worker
Feeling valued, included, and respected triggers the release of dopamine and oxytocin (Getty Images)

Because, researchers say, the brain still treats work as tribal. Feeling valued, included, and respected triggers the release of dopamine and oxytocin (neurochemicals that signal safety and reward). Feeling ignored, undermined, or micromanaged lights up the same stress circuits as physical pain.

“Happiness at work” isn’t about putting up inspirational posters that say things like 'Teamwork Makes the Dream Work' or 'Dance Like No One’s Watching.' It’s a legitimate subject that encompasses job satisfaction, autonomy, meaning, social connection, and mental wellbeing. Research shows that workplace happiness has a measurable impact on cortisol levels, immune function, and even cardiovascular health. In one study, people in Indonesia who reported high job stress were more likely to suffer from high blood pressure, and were at higher risk of heart disease. In essence, your brain doesn’t clock in and out. If your job is draining the joy from your soul, your body takes notes.

The Science of a “Good Job”

Now, what actually makes people happy at work? It’s not just money. The Harvard Business Review reports that the three biggest drivers of workplace happiness are:

  • Feeling that your work has meaning
  • Having autonomy and control
  • Feeling connected to your coworkers

So yes, humans crave purpose, power, and pals. That’s what keeps us from quitting during Monday’s all-hands Zoom meeting. “I had two job offers but chose to go with a company that had a better work culture than pay package. My parents thought I am being stupid but my friends understood how important it is,” says 23-year-old MBA grad Zeenia Baloch from Mumbai.

Another fascinating study from the University of Warwick found that happy workers are 12% more productive. It’s as if the brain, when not busy daydreaming about quitting and opening a beach café, decides to cooperate with your deadlines.

Inspo from the Danes

If you ever need a country to feel vaguely jealous of, look to Denmark, which consistently ranks as having the happiest workers in the world. And not because they get free Lego. Danish workplaces are known for flexible hours, flat hierarchies, and a baffling cultural tradition called hygge, which translates loosely to “coziness, but make it existentially soothing.” Researchers have found that work-life balance is one of the biggest contributors to job satisfaction. You know, that mythical state where you actually stop checking emails after 6 pm and have hobbies that don’t involve binge-watching true crime.

Two female office execs
Happy employees are more productive (Getty Images)

Now for the flip side. Unhappy workplaces do more than ruin your mood. They literally damage your mental health. A year-long study from University of South Australia found that toxic workplaces increase the risk of depression by 300%. Prolonged work stress also leads to higher levels of inflammation, which is linked to everything from diabetes to dementia. “I got a case of sepsis out of nowhere. The condition is so serious that I was on the verge of losing one leg. It was in the recovery period that I learned by working with a psychotherapist that the toxic atmosphere at my previous company was the main trigger for sepsis. Of course, I quit my job as soon as I could, and I am so much healthier and happier now,” says 37-year-old marcomm manager Vijaya Rai from Kolkata.

Don’t get us started on burnout, which was formally recognized by the World Health Organization as an “occupational phenomenon” in 2019. Symptoms include emotional exhaustion, cynicism, and the inexplicable urge to scream into your keyboard!

So How Do We Get Happier at Work?

Short of moving to Copenhagen or launching your own farm in the mountains of Himachal, here’s what science says we can do to nudge our workplace happiness up a few notches:

  1. Seek Meaning Over Money: Studies show that people who feel their job contributes to something bigger than themselves are more satisfied—even if they earn less.
  2. Build Real Social Bonds: Have lunch with colleagues. Ask someone about their weekend. Yes, it sounds small. But these “weak ties” boost emotional resilience.
  3. Ask for Feedback (And Give It): Regular, constructive feedback increases your sense of agency and value.
  4. Redraw Boundaries: Check emails less. Step away from the laptop. Declare Sunday sacred. Your cortisol levels will thank you.
  5. Move Around: A short walk, even to the printer, releases endorphins. Sit less, stretch more.
  6. Do One Kind Thing at Work Each Day: Bring a colleague a cup of chai. Compliment someone’s slide deck. Acts of kindness are good for your serotonin (and theirs).

If all this sounds suspiciously soft, know this: top-performing companies now measure employee happiness as a KPI. Happy employees stay longer, produce more, fall sick less, and are just nicer to be around. Even government bodies are paying attention. The UK and Bhutan now track national well-being alongside GDP.

Maybe workplace happiness isn’t about chasing joy. Maybe it’s about noticing the little things: the colleague who always smiles, the warm sunlight by your desk, the project that makes you lose track of time.

(This article is part of the ETV Bharat Health Team's series health@work. Watch this section for more such health updates and tips)

Read more:

  1. Summer Survival Guide for Indian Offices, Smart Ways to Stay Cool at Work
  2. Dopamine décor: The Psychology Behind Joyful Spaces That Calm Your Mind
  3. Workplace Stress: Is Your Job Or Colleagues Making You Sick? It Is More Than Just A Bad Day At Work
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